Momora (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.momora.in or purchase our skincare products. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: This includes details like your name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
• Usage Data: We collect data on how you use our website, such as your IP address, browser type, pages visited, and time spent on our site. This information helps us improve the user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track user activity and personalize your experience. You may adjust your browser settings to refuse cookies, but this may impact certain features on our site.

2. How We Use Your Information

The information we collect may be used in the following ways:

• To Process Orders: We use your personal information to fulfill and deliver your orders, send order confirmations, and provide customer support.
• To Improve Our Website: We analyze usage data to enhance our website, tailor it to your preferences, and optimize your experience.
• To Communicate with You: We may use your contact information to send order-related notifications, respond to inquiries, and send promotional emails (only if you have opted-in to receive them).
• For Marketing: We may use your information to offer relevant products and promotions. You can unsubscribe from marketing emails at any time.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with third-party service providers who help us with website hosting, payment processing, order fulfillment, and customer support. These providers are required to protect your information and use it solely for the services they provide to us.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement a variety of security measures to protect your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. While we take these measures seriously, please understand that no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to legal or contractual obligations.
• Objection to Processing: You may object to our processing of your information for certain purposes, such as direct marketing.
• Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at support@momora.in.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected data from a minor without verification of parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@momora.in
• Phone: +91-1234567890

By using our website and services, you agree to this Privacy Policy. Thank you for trusting Momora with your personal information.